BT Lady: Hello may I speak with Mrs Lewis please?
Me: This is Miss Lewis.
BT Lady: Hello Mrs Lewis I am phoning today to offer you the best deals on your line rentals and can you tell me whether you get any sales phone calls which you find inconvenient or annoying at all?
Me: Not really.
BT Lady: Oh you do that’s what most of our customers have been saying well I can offer you a free update on your rental which -
Me: I said I don’t really get any sales calls?
BT Lady: – will display on your handset the number calling and then you can choose to answer the phone if appropriate or terminate the call would this be something you are interested in?
Me: No, I don’t get -
BT Lady: Does your handset have a display which shows the caller number?
BT Lady: That’s good the free update will enable your phone to show on the number on the display can I sign you up for the free update today?
Me: I don’t have a display on my phone.
BT Lady: That’s no problem because in the future when you change your handset to one with a display you will -
Me: Look, I’m really not interested, thank you for phoning but -
BT Lady: – still be entitled to the caller display update -
Me: – I’m sorry, I’m not interested -
BT Lady: – but this is free Mrs Lewis and -
Me: – and I’m in the middle of lunch time with my daughter so -
BT Lady: – there are many more updates I can tell you about today and -
Me: - I’m going to hang up now -
BT Lady: – I have to inform you that this call is being recorded for training purposes -
Me: – you’re doing BRILLIANTLY, good bye
BT Lady: - thank you for your time Mrs Lewis -